18 Feb Spotlight on Marble Financial
Describe your company and its product.
What year did your company start?
We were founded in 2016.
Which city (or cities) are you located?
Our headquarters is in Vancouver and we also have an office in Toronto. These two locations spearhead all initiatives to enable, operations in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Newfoundland & Labrador and Nova Scotia. This allows us to continue with our mission to help as many underserved Canadian’s rebuild their credit and improve their financial wellness.
Describe your company culture in three words.
We believe Accountability, Creativity and Expertise best describes our culture. We bring initiative to ensure the success of our customers and our teammates by taking ownership and pride in our roles. We promote, present and produce the unique and original to ensure creativity and that we stand out of the crowd. We are trustworthy to our customers and to our peers. We are experts in our field and every day, bring passion and pride in possessing the right knowledge to learn and grow.
How do you celebrate company or employee wins?
No matter how big or small, we love to celebrate both company and employee wins. Whether it’s an email to all our staff to show our appreciate or a shout out at our weekly meetings, we ensure to share, highlight and celebrate the Marble journey.
What is the problem that you are trying to solve?
We understand that sometimes the unforeseeable happens, and we want to be there to help pick up the pieces and lead our consumers in the right direction to rebuilding their credit. Many customers approach us, feeling hopeless and unsure where to go or who to turn to. With trust from our customers, we are developing ourselves as thought leaders in the financial technology field, using our proprietary credit rebuilding products like Fast-Track and Score-Up. We are the solution that credit constraint consumers are looking for.
What is your biggest milestone to date?
Our biggest milestone so far was the acquisition of our proprietary credit rebuilding software, Score-Up. This helped to accelerate our transition from a financial services company into a Fintech and data company. Score-Up has not only helped us grow as a fintech start-up, but also aligns with our company ethos and allows us to continue our mission in helping to repair the credit of many Canadians.
What is your biggest challenge?
The biggest challenge we’ve faced so far is making sure our message gets out there, but more so ensuring that our message is understood. We want to get the word out of what our value proposition is, what we’re all about and be confident that it’s understood in our industry and marketplace.
What is your motto?
Get the credit you deserve
How are you making an impact?
Every day, Marble aims to make a difference in the lives of many credit constrained Canadians. We feel that when it comes to your credit and personal finances, it’s important to be educated and know what the next step is in order to get back on the right track. We make an impact by helping the underserved begin building their credit by exiting their consumer proposal and assisting them to make the best financial moves with our proprietary credit rebuilding software. Financial wellness is a priority at Marble, and we want to help who we can, when we can.
What is your hope for the future of tech in BC?
Our hope for the future of tech in BC is that it continues to develop in a sustainable and ethical way. We would love to see BC continue to grow as a hub for innovation; not only benefiting business but the entire ecosystem. Let’s make BC a hub for financial technology!
Lightning Round with Karim Nanji, CEO of Marble Financial
What excites you about your job?
Innovation! I feel we’re on the cusp of building a great team and seeing so much growth as we transition from financial services to financial technology. It’s amazing to see our team reach new heights each week, helping us creating useful solutions for our consumers.
What was the biggest obstacle you had to overcome?
As a new company – operating in unchartered territory – we are first movers and trail blazers. This means that, in many instances, we must create the path before we get to walk on it.
If you can give advice to your 20 year-old self, what would you say?
To live and behave by design, not default. We constantly act in autopilot and if you’re living and acting based on design, on how you want things to be, that’s what you get.
What are your pet peeves?
My pet peeve is laziness and inaction when you know what must be done.
Word of wisdom to other tech CEOs or founders?
Believe and go for it!
Favourite city you visited?
What is your formula for success?
It’s still in the works. We’ll all know and feel it when we get there. In the meantime, continue to celebrate the small wins incrementally.
Name one book that everyone should read.
How do you decompress?