Spotlight on CounterPath

This week we are shining the Spotlight on CounterPath Corporation, a leading provider of innovative desktop and mobile VoIP software products and solutions that unite business users through the use of voice, video, messaging, presence and collaboration. CounterPath is thought of as the WhatsApp + Skype for business!

1.Describe your company and your primary product(s) and/or service(s).

Founded in Vancouver in 2002, CounterPath is a leading provider of innovative desktop and mobile VoIP software products and solutions. Our flagship product Bria has been downloaded tens of millions of times helping us in achieving our mission to be the world’s leading provider of VoIP softphones. Our solutions have been recognized by several awards and our technology powers the offerings of many of the world’s largest and most influential service providers and enterprises.

2.How many employees currently work at your company?

We have 110 team members, in 6 countries, on 3 continents.

3.Where are you located?

Our Headquarters are located in the hub of downtown Vancouver, near Coal Harbour at Bentall One. We also have offices in Victoria, Ottawa, Boston, Chicago – and abroad!

4.Describe the culture at your company.

Our culture is powered by people who love what they do. Our people are driven, creative, autonomous, collaborative, and dynamic. Our team collaborates across home offices, oceans, and time zones all in the spirit of making our customers successful. Our team is totally casual, open, and has a ton of fun together, too. Because we have people who have been with us for 10+ years, our team is full of genuine friends who love working together.

CounterPath Team

5.What does your leadership team (and company as a whole) do to support/grow that culture?

Our Leadership team is hands on with the team and truly fosters an open door culture. One of our company values is to have the “Courage to Innovate” so our Leaders are always looking to the team to be creative, fix problems, and help CounterPath move forward. We do this through fostering many diverse channels of communication like our quarterly global town hall meeting, one on one’s, and lots of impromptu creative jam sessions on the fly.

6.When your employees talk about your company, what do they brag about?

Employees love that they are learning new technologies and applying them in the marketplace to make a difference. Our products are used by tens’ of millions of users and every team member has a role in continuing that success.

7.Describe your most recent achievement, milestone, reason for bragging rights.

CounterPath has transitioned from Consumer to Enterprise through key wins within Government and Financial segments. This is important as the Consumer market is saturated with Consumer OTT (over-the-top) applications and CounterPath has successfully repositioned itself into a new market category called Enterprise OTT (over-the-top) that is completely untapped and underserved by traditional players such as Cisco and Avaya.

8.What kinds of roles are you hiring for?

We are looking for big talent within Software Development, iOS- Android Development, Marketing, Product Management and Sales. For more information, visit our Careers page.

9.What kinds of people are you looking for?

The types of people we’re looking for are creative, collaborative types. People who are high effort, motivated types who are driven by a desire for excellence. People who are positive, happy, and fun. And people who can take a joke. Especially if that joke is mildly offensive. Our team is full of dynamic, interesting people: we have World Class Sailors, Pilots, Musicians, Fifa Soccer Coaches, and Authors. We like people who aren’t afraid of taking the road least travelled. After all, that is the CounterPath way. #ThisIsCounterPath

10.What is your company goal for the coming year?

We are in midst of a new Enterprise market window that has formed from the growth of Consumer OTT (over-the-top) applications that are driving user demand for similar capabilities in business. We are uniquely positioned to own this burgeoning market from small to extra large Enterprise segments. We’ll also be refining and building out our entire Talent strategy to hone in on our success over the past 14 years’ and look openly to the future and ask: what can we do for our People and Culture to make CounterPath even more exciting and rewarding in 2016?

To learn more about CounterPath, visit
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