Company Description
The Thick Data Company is a qualitative relationship research firm that helps brands uncover the hidden truths about what their customers really think. By understanding these insights, we enable brands to build relationships, products, and services that better meet the needs of their customers. As part of our commitment to social responsibility, we proudly give 5% of our profits to organizations that focus on education, empathy, and well-being.

Role Description
This is a full-time, mid-to entry-level remote role for a Business Development Generalist. The Business Development Generalist will be responsible for day-to-day tasks such as lead generation, market research, and customer service. This is a start-up environment with a mix of custom consulting projects and productized offerings for clients.

1. Business Development

• Drive business development efforts, including identifying and cultivating strategic partnerships and opportunities for growth.
• Co-develop sales process and maximize conversion rates.
• Coordinate and manage booking calls with prospects, ensuring a seamless experience from initial contact to follow-up.

2. Customer Onboarding

• Guide new customers through the onboarding process, providing personalized support.
• Serve as a point of contact for customer inquiries and troubleshooting, ensuring a seamless experience.
• Collect feedback and insights from customers to inform product enhancements and improvements.

3. Social Media and Marketing Support

• Assist in the creation and execution of social media campaigns to increase brand awareness and engagement.
• Monitor social media channels for trends and opportunities, and engage with the community through meaningful interactions.
• Support marketing initiatives, including content creation and email campaigns.

Qualifications

• Analytical Skills and Market Research skills
• Excellent Communication and Customer Service skills
• Experience in B2B Lead Generation
• Ability to work independently and remotely
• Strong critical thinking, creativity, and kindness
• Experience in the field of market research, qualitative research is a plus
• Bachelor’s degree in Business, Marketing, Anthropology, Sociology, Psychology and other unrelated fields will be considered