05 Jun 2017 Spotlight on Finning Digital
Spotlight on Finning Digital
Who is Finning Digital? The Finning Digital team is part of Finning International, the world’s largest Caterpillar dealer. We are working to increase the adoption of technology by connecting machines, people and sites, providing more options for customers to do business with us online, and transforming the way we deliver insights and untapped opportunities to improve customer performance.
Where are you guys located? We are part of Finning International’s head office in Vancouver located at 565 Great Northern Way. This property holds a special place in our hearts: it sits on land that was originally Finning-owned and gifted to the Universities Trust in the early 2000s.
Our move to this emerging digital hub is part of a Finning push to expand in the field of technological innovation. With opportunities to partner with other cutting-edge thinkers in academia and technology, our neighbours include Samsung, the Centre for Digital Media at the Emily Carr University of Art + Design, and the Vancouver Community College campus.
We also have team members located across Finning’s regions in Western Canada, UK and Ireland, and South America.
Describe the culture of your organization.
Finning employs about 12,500 people world-wide and operates in three geographies, with the head office in Vancouver, Canada. The digital team at Finning is made up of a global group of diverse and talented individuals. We’re builders, innovators, and specialists with deep expertise in product development, data science, analytics, digital solutions sales, and digital marketing. We are focused on combining equipment industry knowledge together with the digital world creating new customer insights and opportunities.
What does your leadership team do to support/grow that culture? It’s important to us that we create a space where all employees feel empowered, comfortable to contribute, and encouraged to try new things and be innovative.
Describe your most recent milestone. BCTIA recently named us as a finalist for the Excellence in Technology Adoption award based on our Performance Solutions platform.
Two of the most important developments on this platform are My.Finning.com, a customer portal that digitizes our traditional business, enabling a more comprehensive customer experience online; and the Digital Earthworks Productivity Solution, which provides oversight and visibility across equipment fleets and large earthworks projects increasing customer productivity, improving safety and reducing costs. We are excited to see the adoption of these two products continue to grow.
What are Finning’s goals for the coming year?
Our focus is to accelerate our strategy to improve our customer’s productivity with “Performance Solutions” and to continue the journey to “Digitize the Dealership”, enabling our customers to do more of their business online making us easier to do business with and to be more efficient as a company. To learn more about Finning Performance Solutions check out our website.